FAQ

You can book any class using our free app for ios & android or by logging into our website. Once you create an account, you’re able to sign up for a class.

Classes open Sundays at noon for Monday through Sunday.

Yes, single credits can be purchased and used to book for another rider. If its the riders first time, they must book themselves.

If the class is full, you can opt to be added to the waitlist. Once you’ve been added to the class from the waitlist, you’re required to observe the studios cancellation policy. If a spot does not become available by the start of the class and you do not make it off of the waitlist, the credit will be returned to your account.

To avoid a penalty, classes must be canceled by 5pm the day before the class. If you cancel after 5 or no show, you will lose your class credit and be charged a $15 late cancellation/no show fee. 

At Beat Bar, we strive to provide consistency in your ride, but unforeseen circumstances may require us to make last-minute instructor changes. While we understand this can be disappointing, instructor changes do not qualify for an automatic full class credit, but you will be credited $5 towards your next ride. 

To accommodate the needs of our riders, we are happy to offer same-day class changes without penalty.

• Classes and class packs are non-refundable and non-transferrable. If purchase was made in error, refund requests initiated within 48hrs of purchase are acceptable. 
• Unworn merchandise with tag intact will be accepted for full refund within 5 days of purchase. 
• Account credits and gift card balances are not refundable for their equivalent cash value.

13 yrs or older to attend any of our rides. Any rider under the age of 18 must be registered and accompanied by an adult. Any rider under the age of 18 cannot make their own rider profile.

Beat Bar offers discounted rides for students. You must email the studio a copy of your student ID to unlock this pricing option.

Email us at info@beatbarcyclingstudio.com to learn more about corporate events and group rides.

You can check in for your ride at the front desk or by using the check-in feature on our app. Mobile check-in is only available 5-30 minutes prior to class, and you must be within 1000 ft of the studio in order to check in.

If it’s your first time riding, plan to arrive at the studio 15 minutes before the ride starts to ensure you are checked in and set up on your bike.

No late entry is allowed once the ride has begun.

All riders must wear cycling shoes. Our bikes are compatible with both SPD & Delta pedals. If you do not own cycling shoes, you can rent a pair at the front desk for $3. If it is your first ride with us and you need cycling shoes, your first rental is complimentary.

We recommend comfortable clothes, medium to high impact, designed for exercise.

A towel will be provided, just bring water and a positive attitude! (don’t worry, if you forget your water, we sell it at the front desk.)

No, Beat Bar does not have showers.

Our rides are programmed for all ages and fitness levels. Although some classes may be more challenging than others, you have the ability to make each ride your own by deciding what is best for your body. If you have any injuries or physical concerns, please inform your instructor before class so that they can give you advice on modifications to fit your physical needs. It’s your ride, and we want you to have the best experience possible. 

• Please do not bring cell phones into class. 
• Please switch any smart watches, fitness trackers, etc. that light up or make sounds into theater mode or do not disturb. These can be distracting to the instructor and other riders.
• Please tell the instructor ahead of time if you must leave class early for any reason. 
• If you cannot stay for the duration of the end of ride stretch, please exit the class promptly at the end of the last song. 
• Please be mindful of each other and the studio. This means being respectful of the instructor and other riders by not speaking while not speaking while class is in session.
• We all love a good sweat! But we need to be considerate of others by making sure our clothes are clean and being mindful of strong perfumes and body odor.
• There may be times when you are not able to follow along with the instructor’s choreography, but we ask that you do not improvise with your own. This can be a distraction to the other riders.

For IOS Please download the Beat Bar app through the App Store. For Android’s, download through the Google Play Store.

Yes, all rides can be booked either on the website or our mobile app.